Good service, dumb modern car.

Extremely satisfied

Overall acceptable. The car was in great condition with less than 20,000 kilometers. The staff was very friendly during pickup, but the staff during drop-off had a terrible attitude, very unresponsive and unwilling to speak, hence the poor review.

The Display of the car restarted again and again, so the navi could not be used as expected. (enter goal-location again and again).

Avis is very professional. The customer service is top-notch and the cars are in pretty good condition

Easyrentcars.com is very convenient to use and reliable.

I could not even pick the car up. The attendant was extremely rude. He told me that I would have to wait at least 4 hours for the car to be there and to just deal with it. I understand unexpected events can happen but there is no need to be rude about it. He told me he tried to contact me and when I said I hadn't received any calls he told me doesn't have my phone number. So I asked whether he sent me an email, he answered that they don't do that. I wondered how he "tried" contacting me... I, then, gave my number and asked him to call me when the car was ready. He never called me back. I had to go rent a car elsewhere and pay extra. This is hands down the most unprofessional and rude experience I have ever had at a car rental place. I will never ever rent a car from that place again!