The car and service @ Fox met our expectations.
The agent tried to pressure us to sell us the Pass for the Florida tolls; she even said that there are tolls that do not accept any other form of payment. We found this to be untrue in our experience driving through a lot of tolls.
We did not find the online extension of our rental user-friendly. It locks the fees and you can't opt-out. We tried calling and the wait times were excessive. All of this can be improved.
“Average rental, don't get robbed by getting unnecessary add-ons.”
About FOX RENT A CAR:6.7/10
Check in was slow, and the gentleman at the desk was pushing unnecessary items on us. Such as additional insurance, and till pass that wasn't necessary. When we declined, he continued to try and sell us what wasn't needed. He came up with ridiculous reasons as to why we would need it. We still declined, and didn't need it. Wasn't able to use credit card without chip. Why? That's very ridiculous! Tha van had a low tire, as we began to drive away. Continued to get low as we drove, even after putting air in it.
A worst experience and I had to wait more than an hour in line to get my turn.
The counter staff Jessy gave me a paper with lots of charges 100$.
She did not even ask me to add additional. I picked up car and I realized extra charges went back to speak to them .
Very bad experience staffs are rude and worst place .
“Nice car shame about the hidden extras charged by Fox”
About FOX RENT A CAR:5.7/10
Nice car service was ok but I didn’t realise third party insurance wasn’t included in the rental price & loads of hidden extras were charged wouldn’t recommend using them again. Should’ve known better but after a long haul flight it’s easy to get stung big time !!
“I rented the car for my first time and it was a really good experience.”
About FOX RENT A CAR:10.0/10
It was my first time rented a car, and it was so good with Fox Rent a Car. They gave me a big car instead a little car, and I rented a little car, but without increase the amount to pay at pick up, they gave me the large vehicle and for me was awesome.
About QEEQ:10.0/10
Good platform to rent a car.
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