Brilliant, helpful staff

The price will change if you arrive early to pick up the car.

The staff specifically reminded me to return the car with a full tank of gas. In reality, they added a prepaid tank of fuel. On the morning of the return day, I refueled the car to full. In the afternoon, I received a message that my credit card was charged. I checked the records and found it was for the prepaid fuel.

Didn't explain the drop-off location clearly.

Pretty good

In 3 out 4 rentals try to up sell. This time even got lower category than what i have booked and paid. Asking the client about the persons and luggage in the car might be ok during holiday season, but then you should adjust the rental fees as well. Otherwise delivery what has been booked! Will focus to book with Europcar and Sixt, which don't push the upselling (in my experience). Counter in Nice had to less staff to handle the long line and they should know it, because it's holiday season.