Excellent car and cleanliness. They scour the car for any mark whatsoever! They look with a fine tooth comb. In fairness they do this at checkout and check in. Make sure you video car yourself at start
There were scratches under the front bumper that were not noticed during pickup. In the end, no compensation was required. Make sure to carefully check and take photos underneath during pickup.
I've never experienced any difficulties with Thrifty in the past, but here in Abu Dhabi. It started with the pick-up. I was an hour earlier then indicated and this gave already difficulties while the car was ready.
Finally I was an hour late due to d-tours because of road works and a crying baby that required a bottle. Without any empathy I had to pay 189 AED extra for that single hour which also included 26AED Parking costs which is nowhere described! which is equal to 2.5 days rental...
Where
About QEEQ:8.0/10
Not all details about the terms and conditions where shown. I.e. Parking costs that have to be paid where not clear.
“They have a bad vehicle and charged hearty amount to upgrade it later
Cheats”
About Thrifty:2.0/10
Extremely poor service
About QEEQ:8.0/10
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Customer Service
Excellent but note any marks whatsoever
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