Car was making a ticking sound, sounded like it was coming from tire. called to inform left on hold!

The company is run by Chinese people and provides explanations in Chinese throughout the process. The location for night drop-off is hard to find, causing a delay. Because we were 3 minutes late, an extra 5 hours of rental fee, $25, was charged. This price is much higher than the one we booked on Zuzuche, which feels a bit unfair.

Satisfied, if you ask the front desk, they will even tell you tips on saving money with your rental.

No queues, the service staff drove directly to the airport for pickup, and the return process was very convenient

Very good, staff contacted us in advance and picked us up, no need to wait in line

Car was in very poor shape; it was missing a rim cap, interior was stained, floor was not vacuumed, exterior was not washed, provided usb cables were broken. Pick up location was inaccessible and in absolute decay. The lady at the front desk was great. Will not be using yesaway again.