Good service

When returning the car, they lifted the spare tire compartment to check, but the staff did not show us this check when we picked up the car. They thought we damaged the spare tire and we had to wait 15 minutes for a senior staff member to confirm it wasn't us. It wasted a lot of time and scared us. We've never had to check the spare tire when renting a car before, and they didn't mention it beforehand. This is very unfair.

Counter staff insisted on printed voucher even though I had it on the app. Otherwise it’s all good

Yes very good and transparent platform

Car booked was very old. I was expecting new car however 10 year old car which was driven more than 90k km was given. Car didn’t have auto lock or mobile charging or navigation facilities. At the time of arrival there was no body present at the counter. A boy came 15 minutes later who did not speak English & was bit rude.

La voiture était dans un piteux état au niveau de la carrosserie, ils ont mal mis un filtre UV sur le pare-brise d'où d'importants maux de tête...