Fox pushed to up sell when processing us through by having the agent say we needed to purchase $12.99 per day for the electronic highway toll pass while driving in Florida. The agent said there were no longer any cash toll booths on any toll highway. This was not true…
We declined and we’re nervous about the tolls, after researching the issue and using cash toll booths we felt a lot better about it.
I was pleasantly surprised at how quickly we were in and out. Fox tried to sell additional insurance but we did not accept it. Car had a long scratch on it but it was noted prior to us leaving TPA.
Tried to pressure sell additional insurance. Wrong size car given had a mid size suv instead of large suv. Could never get through to Customer services on phone!!
“Liked the car and value but wait Tim was unacceptable.”
About FOX RENT A CAR:8.0/10
The wait at pick up counter was awful. I waited over 1 1/2 hours to
Pick up a pre booked rental.
About QEEQ:9.0/10
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Fox came up short
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