Ripped Off and Never Again

I.Herdman-Grant

Spain

Reviewed: Sat, May 4, 2019

About Rhodium: 5.7 /10

When I arrived to collect the car there were no signs for Rhodium Car Hire. Eventually I was told by a stranger that they were actually Goldcar. If I had known I would have to deal with Goldcar I would not have made the booking. They are the worst company in Spain. Because I never took their extortionate insurance they managed to find 2 small scratches on the car when I returned it. They have charged me E500.00 to repair them. The work to fix them would only require 10 minutes of polishing and they were probably there in the first place but because the car was freshly waxed and polished I could not see them. I travel to Spain very regularly and this is the first time I have used the new Murcia airport so my choice of car hire was limited. In future I will use Alicante airport and go back to car hire companies that I know I can trust.

About QEEQ: 8.0 /10

Rhodium

Región de Murcia International Airport(RMU)

Murcia

Spain

Compact | Citroen Berlingo or similar

1 days rental

Relevant Reviews on Rhodium in Spain

L.Wehr

Spain

1 days rental

Economy | Ford Fiesta or similar

Rhodium

Madrid–Barajas Airport(MAD)

Madrid

Spain

Reviewed: Wed, Sep 25, 2019

“Worst Experience Ever, Rhodium and Gold Car are to be avoided like the plague”

About Rhodium: 8.7 /10

Worst experience ever renting a car. Rhodium is a US company with exactly 0 cars of it's own. They use GoldCar to supply customers with vehicles. Unbelievable and completely unavoidable hidden costs. Airport surcharge, not communicated in original booking price as all other legal and ethical companies communicate. You have to choose one of their insurances, this means that if you have credit card benefit covering rentals that's null and void and you need to pay for theirs. The staff do their best, but they work for an unethical company and have the huge challenge of convincing you the misinformation and lies the company policies include are standard and should have been expected...wouldn't want their job. If you have any sense avoid Rhodium or Gold Car who services them for that matter.

About QEEQ: 10.0 /10

m.coyle

Spain

1 days rental

Full Size Van | Volkswagen Transporter or similar

Reviewed: Sun, Jul 7, 2019

About Rhodium: 8.7 /10

We looked for Rhodium and Easyrentcars but couldn't see them. We had to ask at another desk who pointed us to 'Gold'. Not sure which company we used, or which was responsible for what. The booking form promised a VW Transporter (ie an empty van) but the rental desk said could either have a choice of minibuses. As the seats folded down, this was ok. Because of the size of the vehicle, the man said it would be ok to return to Level 0, so as not to bother driving round the sharp bends to Level -2. However, the lady at the returns office said no, they needed it returned to level -2. Apart from that, all was good.

About QEEQ: 8.0 /10