Excellent vehicle in very good condition
Very simplified return process
S.Dsouza
United States
Reviewed: Tue, Jul 25, 2023
About Budget:9.0/10
Did not get the Chevrolet traverse, but a Ford Explorer which was an excellent vehicle.
Only draw back was the long line when I picked up the car. After a 16 hour flight would have preferred a short waiting period.
Overall the customer service staff very helpful
Only one member of staff on during a busy time led to long queueing time and then when arrived, had run out of the vehicle type I'd paid for. Had the option of an electric car or a minivan.
Car experience was very poor as mentioned car booked was not available
When questioned why ? As had pre booked 3 months in advance I was told nothing they could do ?
Did not care at tall attitude
Car provided was filthy inside & out
Tyre pressure warning light was on
Had to stop and re inflated tyres
Wash front & back windows to actually see out !
Will not use Budget again
Dreadful service
As regras sobre os seguros não são claras o suficiente.
About QEEQ:10.0/10
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Customer Service
Excellent vehicle in very good condition Very simplified return process
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