Very good

I didn't realize that Thrifty is a budget rental brand under Hertz. The Marseille train station rental area had signs for many rental companies, but none for Thrifty. After searching for a while, I found it under the Hertz name. The staff in charge of the rentals provided excellent service and gave us an amazing car—a 5-seater with a sunroof, GPS navigation, and a very spacious trunk. I seriously wondered if they gave us the wrong car.

We needed a GPS for navigation, so we paid extra to upgrade to a Mercedes B180. However, after getting the car, we found that the built-in navigation didn't work, so we took a TOMTOM navigation device from the store. When returning the car, we were only charged for the vehicle upgrade and not for the navigation device. That was quite good.

office ppl are very nice and the service is good, pictures of the car before and after hiring

good as always

Ladies on Hertz were rudes and worst: nobody in Staff speaks English, only French (that I do not Speak). It was difficult to solve any little question, making this rental a bad experience. In my opinion they SHOULD know how to speak the Universal language in a business you deal with people from all over the World.