The radio screen didn’t work, kept jumping from station to station was very irritating
About QEEQ:10.0/10
There’s a customer service guy named Ted, who took care of a misunderstanding. I had with Avis regarding a no-show, and although he lost some money, he was able to get a really fair solution very professional exceeded my expectations
After reading the Budget reviews, I was a bit concerned. I have to say on arrival it was a very pleasant experience with helpful and friendly staff. The car was what we expected in size and fitted our luggage perfectly. I would definitely recommend and will be using again.
About QEEQ:10.0/10
Very easy process and a fast and efficient customer service. The value of the car hire was second to none. I will be using again and highly recommend.
I arrived at the store past the reservation time, only to be told there were no cars available and I would have to wait. The duration of the wait was unknown. After a while, they said there was an SUV available for an additional charge. I declined and waited about an hour before they claimed a car was available, a Honda Accent. The car had just been returned and was not washed. It was cold in New York, so they couldn’t wash the car. I was not familiar with the Accent and it sounded odd. I asked the staff about the car size, and they responded 'Full size'. After repeated confirmation, we started the paperwork. The staff secretly added extra items and then asked me to sign. I questioned the amount, and he claimed it matched the order. I had to show him the order for him to remove the extra items. When I finally got the car, it was a Hyundai Accent, not a Honda, which was small and extremely dirty. I couldn't see out of the car and it was undrivable. After arguing with them, they finally gave me a car of the same class as per the order, but it was still dirty and the wiper blades were ineffective, so I had to make do.
The SUV had some minor scratches all over but it was great on gas mileage and clean inside.
About QEEQ:10.0/10
I love booking with Easyrentcars because I'm getting value for my money whenever I rent with them.
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Customer Service
Quite impressed with qeeq
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