盗難被害に遭って。。。

We had two people and two large suitcases; the car we originally booked couldn't fit them. The staff said we couldn't place them on the back seat or we'd be fined (though I doubt that would actually be the case). They offered an upgrade at a cheaper price, but it still would have cost us nearly 2000 extra. We firmly declined, and in the end, they upgraded us to an SUV for free! Extremely grateful!!!

The rental store will try to make you change cars and pay for more expensive insurance. If you refuse, they will tell you that the car you want is no longer available, and the only car left requires an extra fee. The location for car exchange is not accurate and hard to find.

So smooth. Kudos to Europcar Pamplona for making every process easy.

Trusted

Interior needs a deep clean. Otherwise happy and thankful for the service.

Display all the alternative models on offer in a particular class at a particular company. Car selection needs to be more transparent.

Car was not a seat Leon. It was an old peugeot 2008. It was the most underpowered car I have ever driven. Had to go up most hills in first.