Perfect

Overcharging. I bought full insurance, but the store still insisted on insurance, and I had to pay an extra 200+ dollars upon return.

1. When I arrived at the store, the car delivered did not match the one I reserved; 2. I had to pay extra to switch to the same model I reserved; 3. After returning the car, even though the tank was full, I was still charged as if it wasn't; 4. Various charges kept appearing afterward, even more than two months after I returned the car, there were still unexplained charges;

They had the car I requested but did not provide it until I repeatedly asked. The rental amount did not match the confirmed amount on QEEQ, and they couldn't explain the extra charges. Due to time constraints, we accepted it first. This needs to be handled by QEEQ.

To increase the number of choices for the minivans and get higher car trims than just the basic trim.

takes time to give you the car, i takes one hour waiting the car to be ready.

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