Give it a 8 overall

The roadside assistance was a no-show; waited over 3 hours in the rain.

Los vehiculos no estaban del todo limpios, mi reserva era de una Mini Van y todas tenian algunas manchas, la mas limpia que conseguí tenia los cristales sucios,se la llevaron a limpiar y se tardaron una hora en entregarmela, todo lo demas ,excelente.

Excelente plataforma ,la primera vez que la utilizo y mi experiencia fue increible, donde mas economico conseguí pagar. Sin duda donde buscaré mis proximas reservas.

- lots of charges added at the time of pickup. Was probably in the small print at the time of booking, but should be more clear. - car group advertised was a Jeep Cherokee - ended up with something (although in the size category) couldn't be included in the same category if car prestige was part of the criteria

- additional charges should be more clear during the booking process. I would much prefer to know all of the potential additional charges upfront at the time of booking

The car exceded my expectation.

Disappointment at Orlando international airport customer service. I had an account with Navy Federal Credit Union master card and I had . Retired fro US Army. My bank account with Credit Card was $12000 with zero amount own to NDCU. Dollar car rental said cant process the credit card. Called NFCU what's up what's up with the Master Card....Results was not the CREDIT CARD but the network system at the airport. After 25 ho25 hours of traveling it was very stressful. Overall, great service after all from DOLLAR car rental.