Overall very good experience and will use again

R Beaubrun

United States

Reviewed: Mon, May 6, 2024

About AVIS: 9.0 /10

I had a little bit of difficulty finding the correct AVIS rental desk for picking up the car, but once I got there I didn't have to wait long. The selection of cars available was good and I ended up getting a larger sized car than my booking, so was happy with that. The process from here was smooth. The car was nice, with all the features I needed. Dropping off was easy.

About QEEQ: 10.0 /10

I never used QEEQ before so I was a little hesitant at first. I found the car I was looking for at a good price, and the choice selection was good. The whole process was smooth, and email communication was good. I will definitely use again, and can recommend QEEQ

Small SUV | Toyota RAV4 or similar

7-day rental

Relevant Reviews on AVIS Phoenix Sky Harbor International Airport

L.Facca

United States

4-day rental

Large SUV | Chevrolet Tahoe or similar

Reviewed: Thu, Oct 24, 2024

“Car ran good just way too much compared to Chevy Tahoe”

About AVIS: 7.0 /10

They didn’t have the vehicle I ordered

About QEEQ: 7.0 /10

I like QEEQ and deals they find

Bill Graham

United States

1 days rental

Reviewed: Fri, Jun 29, 2018

About AVIS: 6.0 /10

I booked a Chrysler 300 (or similar), but at the AVIS counter, we were informed that the car Rent-a-Car booked for us wasn't of that class, and they showed us the system page. Therefore, they could only offer us a Chevrolet 4-seater or a similar model. The agent told us that if we wanted to get the Chrysler 300, we needed to pay for an upgrade, otherwise, we could only get a 4-seater. Although Rent-a-Car's customer service promised to handle this issue after our call, AVIS froze a portion of our card funds and later sent us a bill at the end of the trip...

Georgia Stuart

United States

1 days rental

Reviewed: Mon, Oct 31, 2016

About AVIS: 2.0 /10

A serious issue hasn't been resolved for me

A.Stevens

United States

11-day rental

Small SUV | Toyota RAV4 or similar

Reviewed: Thu, Apr 4, 2024

“Excellent.”

About AVIS: 9.0 /10

Avis people were extremely helpful and friendly.

About QEEQ: 9.0 /10

On the ”pick up” instructions it said to “go to the Budget counter,” I waited in a huge line at the Budget counter for over 40 minutes only to be told I need to go to the Avis counter. I don’t mind waiting if it’s busy but if the instructions said go directly to Avis this could’ve been avoided. The instructions also said “shuttle bus,” when in reality it was a tram/light rail. Yes, minor detail, but when you’ve got a tired wife and two kids breathing down your neck these minor details matter. Not really complaints at all just things to mention that someone may freak out about.