The service was excellent and they resolved issues efficiently without any additional sales pitches.

Excellent service

Waited in line for more than half an hour

The location for picking up and dropping off the car was very convenient and easy to find. The process was also simple. When returning the car, the staff didn't come out to inspect it; they just took a look from inside. It's a bit strange relying purely on trust in Europe. I booked an Opel station wagon, but it was upgraded to a larger Skoda wagon. The car was new, but it felt bulky and didn't quite match the Swiss scenery.

Dislike: full insurance and child seat was too expensive.