Driving Along the Coastline

Very dissatisfied

There are Chinese staff who can speak Mandarin at the store. However, they kept trying to upsell additional services, like highway toll packages, return car cleaning packages, and full tank return packages. They charged $87 for the full tank package, claiming it was a company discount. But later on, I found out that refilling the tank costs just over $60, so this so-called discount felt like a rip-off. Not very trustworthy.

Waited two hours to pick up the car, but everything else was fine

A very professional company with very convenient pick-up and drop-off process. Since it was an RV, airport pick-up and drop-off were not available, which is understandable due to RV limitations. The most surprising part was that the rental order was for a Volkswagen RV, but instead, I received a Mercedes-Benz RV. It was high-end and luxurious, totally worth it.

Not good. Wasted a whole day waiting for the car, from morning until 6 PM. They gave me a car with no fuel and didn't compensate me.