Road Trip from San Francisco to San Diego along Highway 1

Crystal Constance

United States

Reviewed: Wed, Aug 17, 2016

About Hertz: 4.0 /10

The car pickup process was quite slow. They changed the staff in between, and we had to start over again. The most important issue was that the car had only half a tank of gas at pickup, although the documentation stated it was full! It was my own fault for being careless... The return process was quite fast though.

Hertz

San Leandro

United States

1 days rental

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Chicago O`Hare Airport(ORD)

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Reviewed: Wed, Oct 16, 2019

About Hertz: 8.0 /10

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Honolulu Airport(HNL)

Hawaii - Oahu Island (honolulu)

United States

Reviewed: Wed, Jul 11, 2018

About Hertz: 2.0 /10

The car broke down for three hours, called Hertz, no response after three hours. Later, a passerby helped to start the car, drove it back to the airport, and the manager-level staff at the rental company showed no apology for our experience. They did not provide a sufficient professional attitude when things went wrong. If you want to ruin your vacation, use this terrible company.