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00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 2062044353
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 2062044353
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Reviewed: Sat, Aug 6, 2016
About AVIS: 4.0 /10
At the Los Angeles airport location, there were long queues and poor efficiency; it took nearly an hour to get the car. On-site, I was informed that only the main driver's credit card could be used for the deposit, not MasterCard UnionPay, and only Visa UnionPay. The reservation was made under my friend's name, who is the main driver and only has MasterCard. I had prepaid for the car and had a Visa. I contacted the rental company customer service to change the main driver to me or coordinate somehow. Despite explaining the issue three times, they kept repeating: 'You need to prepare a MasterCard or Visa credit card. We're sorry, but we can't solve this.' They totally didn't understand my issue! Eventually, the on-site staff coordinated with a supervisor to use my friend's MasterCard, but it added $150 for insurance!

Relevant Reviews on AVIS Los Angeles International Airport

Angelo Woolf

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Reviewed: Fri, Jul 19, 2024
About AVIS: 8.0 /10
Good.
About QEEQ: 8.0 /10

Leonard Christy

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Reviewed: Wed, Apr 10, 2024
About AVIS: 10.0 /10
The salesperson was not very pushy, quite comfortable.
About QEEQ: 10.0 /10

Gemma Shaw

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Reviewed: Tue, Sep 18, 2018
About AVIS: 2.0 /10
I repeatedly emphasized that I didn't want any additional services, but they still charged nearly 300 USD when I returned the car, saying it was for roadside assistance and an extra tank of gas. I'm certain I didn't request those services, and I even asked during the rental process if there would be any additional fees besides the upgrade fee and was told NO. However, they charged me upon return, and there was no one to reason with. I'm puzzled as to why these charges weren't deducted when I picked up the car but only when I returned it. It's clear they are taking advantage of the fact that you might not read the contract carefully, which is very frustrating.

Howar Raleign

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Reviewed: Mon, Aug 20, 2018
“Los Angeles Area”
About AVIS: 6.0 /10
The wait was very long

Matthew Horatio

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Reviewed: Fri, Oct 3, 2014
About AVIS: 10.0 /10
Very convenient and fast.

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