The car didn't have a backup sensor or a rearview camera. It was a disaster!

I previously rented a car from this company in Thailand and had a great experience, so I'll continue to use them even if they're a bit more expensive. It's really good!

Basically no need to wait in line.

The staff had poor English skills. When we picked up the car, they told us we could return it at the international terminal. But when we went to return it, they insisted we had to return it at the domestic terminal, which was under construction and a 20-minute walk from the international terminal. This caused us significant delays!

As long as you bring the required documents and speak English, there are no issues. The shops in Phuket are small, so you cannot choose the car by yourself.