From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 2961558321
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 2961558321
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Hertz, Phuket Airport Car Rental

Hertz 3000+ ratings, 32 reviews

Phuket, Phuket (province), Thailand

8.1 / 10 Very good

Hertz - Phuket Airport Information, Car Rental Instructions & Policies

Address

211/2 MAIKHAW

Telephone

66859179905 / +66 76 328 545

Pick-up Instructions

The Hertz - Phuket Airport car rental location is in terminal

You can walk to the counter of Hertz - Phuket Airport car rental.

The counter is located at the domestic terminal station. After you pick up your luggage, you will see the sign saying "Car Rental" where you can find us. If you arrive at the T2 Terminal Station, you can walk to our counter according to the instructions.

Drop-off Instructions

Pay attention to some signs saying "Rental Car Return". Drive your car into the parking lot according to the instructions and follow the return process.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
00:00 -23:59
00:00 -23:59
00:00 -23:59
00:00 -23:59
00:00 -23:59
00:00 -23:59
00:00 -23:59

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 99 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

Original Japanese Driving Licence + Dealer translation

Translation templates provided by car rental companies, available online for free: https://jp.qeeq.com/tld-topic

For local renters, you need to bring:

Full driver's license issued in Thailand

Additional Extras

Extras Prices
Extras Prices
GPS rental
GPS rental
Provided by the local stores. Usually, interface and voice are of the local language.
THB 200/day
Infant car seat rental
Infant car seat rental
Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)
THB 321/day
capped at THB 1605
Child car seat rental
Child car seat rental
Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌
THB 321/day
capped at THB 3210
Child booster seat rental
Child booster seat rental
Recommended for children weighing 40-80 lbs /18-36 kg
THB 300/day
capped at THB 1500

Cross Border

Must-not:

Taking rental cars to following countries is not allowed:
Malaysia

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess:

THB 10000

Theft Insurance Excess:

THB 2000-10000

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

Nearby Phuket Airport

Hotels

2.4 mi from Phuket Marriott Resort and Spa, Nai Yang Beach

14.1 mi from Hyatt Place Phuket Patong

14.3 mi from The Charm Resort Phuket

Other Landmarks

16.4 mi from Chinpracha House

17 mi from Clock Tower

FIND ME A CHEAP RENTAL
Map view of Hertz Store Location
coordinates: 8.111095 98.306465

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.

Location Images

Guest Reviews

Total points: 8.1 / 10 Very good

  • Vehicle condition: 0.3
  • Vehicle cleanliness: 0.3
  • Spaciousness: 0.3
  • Counter staff: 0.3
  • Pick-up location: 0.3
  • Drop-off location: 0.3
  • Pick-up time: 0-10 mins
  • Drop-off time: 0-10 mins
  • C.Bond

    Phuket

    10 /10 Excellent

    Reviewed: Sunday, November 17, 2024

    Good car!
    Read More >
  • Veronica Defoe

    Phuket

    10 /10 Excellent

    Reviewed: Sunday, November 17, 2024

    Right at the airport exit, very easy to find.
    Read More >
  • Rod Black

    Phuket

    10 /10 Excellent

    Reviewed: Sunday, November 17, 2024

    Convenient location for pick-up and drop-off, efficient procedure
    Read More >
  • Isaac Wallis

    Phuket

    10 /10 Excellent

    Reviewed: Sunday, November 17, 2024

    Clean
    Read More >
  • Grover Gabriel

    Phuket

    8 /10 Very good

    Reviewed: Sunday, November 17, 2024

    As long as you bring the required documents and speak English, there are no issues. The shops in Phuket are small, so you cannot choose the car by yourself.
    Read More >
  • Aubrey Holmes

    Phuket

    8 /10 Very good

    Reviewed: Sunday, November 17, 2024

    Good attitude.
    Read More >
  • Ethel Conan

    Phuket

    10 /10 Excellent

    Reviewed: Sunday, November 17, 2024

    Positive review
    Read More >
  • Tony Barrett

    Phuket

    2 /10 Poor

    Reviewed: Sunday, November 17, 2024

    Pickup and return were fine, but the insurance staff was too slow in handling accidents.
    Read More >
  • Janet Webster

    Phuket

    10 /10 Excellent

    Reviewed: Sunday, November 17, 2024

    The car was very new, and the service was excellent.
    Read More >
  • Fitch Euphemia

    Phuket

    4 /10 Average

    Reviewed: Sunday, November 17, 2024

    The counter couldn't read our card and insisted it was our problem. Not until three people from different countries tried and failed did they admit it was their card reader issue. They offered no alternative solutions, wasting over an hour of our time. The first car they gave us was wrong, a smaller engine model. How come mistakes never work in your favor? We waited a long time for another car, and it still wasn't the model we reserved. Since the engine capacity was similar and we had already wasted a lot of time, we accepted it. Returning the car was even more frustrating. We called hours in advance to arrange the return but were told to call ten minutes prior. When we tried, the phone wouldn't connect. The airport signs were confusing, and we couldn't find the counter. We almost missed our flight and had to run to make it. It was a terrible experience.
    Read More >
  • Gustave Hughes

    Phuket

    4 /10 Average

    Reviewed: Sunday, November 17, 2024

    The service was nothing special. Be sure to check the car thoroughly during pickup and take plenty of photos. QEEQ has difficulty managing its partner rental companies. I booked a Honda City (known as Greiz in China) but was given a Honda Jazz (known as Fit in China). I chose a sedan because I had a lot of luggage, otherwise I could have opted for a smaller hatchback. When I raised the issue during pickup, QEEQ and the rental company both insisted they couldn't change the car because it was in the same group. We managed to fit the luggage by folding the back seats, but if there had been four people traveling, it would have been impossible.
    Read More >
  • Aurora Rhodes

    Phuket

    10 /10 Excellent

    Reviewed: Sunday, November 17, 2024

    Arrived at the airport at 3:40 PM, not many people were there.
    Read More >
  • Moore Van

    Phuket

    10 /10 Excellent

    Reviewed: Sunday, November 17, 2024

    Excellent service! Got a flat tire, paid 100 baht to swap for a new car, and continued driving. Returning the car was a quick process.
    Read More >
  • Theodore MacAdam

    Phuket

    10 /10 Excellent

    Reviewed: Sunday, November 17, 2024

    The counter is right in the baggage claim area, indoors. The car was parked at a temporary parking lot just outside the airport. Renting at the airport is more reliable and relatively cheaper than in other parts of the island. I hoped to get a Jazz (Honda Fit), and indeed that's what I got. The car was in good condition, though not brand new. We drove for 10 days from the south to the north, nearly covering the entire island.
    Read More >
  • Carter Parker

    Phuket

    2 /10 Poor

    Reviewed: Sunday, November 17, 2024

    The staff had poor English skills. When we picked up the car, they told us we could return it at the international terminal. But when we went to return it, they insisted we had to return it at the domestic terminal, which was under construction and a 20-minute walk from the international terminal. This caused us significant delays!
    Read More >
  • Len Carter

    Phuket

    10 /10 Excellent

    Reviewed: Sunday, November 17, 2024

    The car model was exactly as requested (unlike many companies that always provide 'similar models'), and the vehicle was in great condition. Arrived at dawn, and both the store staff and the car delivery personnel were very friendly. The pick-up and drop-off instructions were very clear, but communication requires English. Big company, you get what you pay for!
    Read More >
  • Carr Marshall

    Phuket

    6 /10 Average

    Reviewed: Sunday, November 17, 2024

    Picking up the car was quite a hassle. The sedan I booked was not available, so they gave me a hatchback instead. I had to wait from 2:30 AM to 5:00 AM to finally get the car. The company's counter is opposite Gate 4 at the International Terminal, but the staff sleep at night. Sometimes they don't answer the phone; you need to knock on the door behind the counter to wake them up. Don't follow the map to the Domestic Terminal; its counter closes at 7 PM. Also, the pick-up is by the roadside 7-11 outside the International Terminal. If no one is there, don't wait; go directly to the counter and ask them to call someone out. The 3 stars come from the return service - dropping the car at the airport only took 5 minutes. Additionally, the deposit was refunded quickly, within a week.
    Read More >
  • Christ Austen

    Phuket

    2 /10 Poor

    Reviewed: Sunday, November 17, 2024

    Quite poor, overcharged
    Read More >
  • Bruno Reynolds

    Phuket

    8 /10 Very good

    Reviewed: Sunday, November 17, 2024

    Basically no need to wait in line.
    Read More >
  • Cleveland Daisy

    Phuket

    10 /10 Excellent

    Reviewed: Sunday, November 17, 2024

    Quick and efficient service
    Read More >
  • Leif

    Phuket

    10 /10 Excellent

    Reviewed: Sunday, November 17, 2024

    Good, very convenient
    Read More >
  • Myrna Monroe

    Phuket

    8 /10 Very good

    Reviewed: Sunday, November 17, 2024

    Service was fine, but we were pushed to buy insurance even though we already had full coverage. Had to contact QEEQ customer service to resolve it.
    Read More >
  • Marian Jessie

    Phuket

    10 /10 Excellent

    Reviewed: Sunday, November 17, 2024

    Very satisfied, the procedures are simple and fast, no hidden charges.
    Read More >
  • Prudence Kennan

    Phuket

    10 /10 Excellent

    Reviewed: Sunday, November 17, 2024

    Very satisfied
    Read More >
  • Eden Marion

    Phuket

    10 /10 Excellent

    Reviewed: Sunday, November 17, 2024

    Very satisfied
    Read More >
  • Polly Spenser

    Phuket

    2 /10 Poor

    Reviewed: Sunday, November 17, 2024

    Double charging
    Read More >
  • Olive Baker

    Phuket

    10 /10 Excellent

    Reviewed: Sunday, November 17, 2024

    I previously rented a car from this company in Thailand and had a great experience, so I'll continue to use them even if they're a bit more expensive. It's really good!
    Read More >
  • Myron Hewlett

    Phuket

    10 /10 Excellent

    Reviewed: Sunday, November 17, 2024

    Excellent
    Read More >
  • Esther Katte

    Phuket

    6 /10 Average

    Reviewed: Sunday, November 17, 2024

    The car didn't have a backup sensor or a rearview camera. It was a disaster!
    Read More >
  • Bernard Sara(h)

    Phuket

    10 /10 Excellent

    Reviewed: Sunday, November 17, 2024

    Extremely satisfied
    Read More >
  • Louis Barney

    Phuket

    10 /10 Excellent

    Reviewed: Sunday, November 17, 2024

    Efficient, Hertz is the best.
    Read More >
  • Montague Dorothea

    Phuket

    10 /10 Excellent

    Reviewed: Sunday, November 17, 2024

    Not knowing English didn't affect me at all.
    Read More >
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