The car was in good condition, although the front desk staff wasn't very friendly during pickup.

There was no wait time, but they asked a bunch of questions that seemed pointless to me, like about my flight out of Salt Lake City and my destination. I've never encountered this with other rental companies. As long as I return the car according to the rental agreement, why do they need this information?

Renting a car at Salt Lake City Airport was very convenient, right at the airport exit. After completing the paperwork at the counter, the staff gave us the keys and told us the parking spot number, and we went to the rear parking lot to get the car ourselves. They also provided a damage report for the car, informing us that if we found any issues upon inspection, we could contact the staff in the parking lot to correct them. The staff asked if we wanted to add roadside assistance insurance. Since we were told that we would get a brand new car with only 4000 miles on it, and our rental fee already included comprehensive insurance, we felt it was unnecessary to add any extra coverage (which proved to be correct, as the trip went smoothly and the car was in excellent condition).

The Salt Lake City rental center is right outside the airport, which is very convenient. There's no need to take the light rail or a bus.

I was pleasantly surprised to be given a very large car, super cool.