Unfortunately, I couldn't rent the Fiat 500

Encountered an unexplained charge of over 50 euros, suspecting the store falsely charged for a full tank even though I declined at pickup and returned the car with a full tank. Last time it was Hertz, this time it's Avis (Budget). Both are bad, avoid these companies. Now waiting to see how much rentalcars.com can recover.

The car pickup and drop-off were both very smooth, with few procedures and fast service.

Je n'ai pas pu joindre le loueur le lundi et je n'ai donc pas pu récupérer la voiture, car l'adresse n'était pas assez précise (gare SNCF). J'ai eu le responsable de l'agence le lendemain matin. Il m'a reçu de manière lamentable, me disant que tout était de ma faute "J'aurais du demander à l'accueil de la gare où était l'agence de location de voiture !".

Like: excellent vehicle, superb value. would have cost 2-3 times more on any other site!
Dislike: as a chinese site, they had incomplete and incorrect details for the pick up point. it took a full day of calls,searching and queries to actually find the location for pick up. the address was a train track number (in french). location city itself was wrong. nothing could be worse and had we not started one day ahead of the pick up date, it would have destroyed xmas holiday plans.