The car I received was the same as the one I booked. It was very new with only 5000 kilometers. The car was in excellent condition. AVIS's service was quite good, and they did not require a translated or notarized driver's license; I just handwrote my English address for them. The drop-off location was somewhat hard to find, so I recommend noting the route when you pick up the car.
Avis is a mid-sized international car rental company. The prices are relatively cheap, and the service is just acceptable. The car condition is also okay, but not great. This time I rented a Volvo that had only been driven for over 4,000 kilometers. However, the driver's door appeared misaligned when viewed from the outside. I'm not sure if it's because the door is deformed, but it felt fine while driving. The most worrisome part was that halfway through the drive, the tire pressure warning light came on. I checked several times at gas stations and even added air, but the warning light wouldn't go away, which made the journey somewhat stressful and unpleasant.
The store we chose was supposed to be only 304 meters from the hotel, but because we had three large suitcases, we decided to take a taxi there. Good thing we did, because 304 meters was actually quite a walk. It felt quite far. On that day, there were many people lining up to pick up their cars, mostly fellow countrymen. It took about 1.5 hours to complete the paperwork and inspect the car. The S60 we originally booked was not available, so AVIS upgraded us for free to a Benz CLA180 diesel version since we had already prepaid. The car was not particularly new and had many scratches, but we were still happy about the free upgrade. Three girls driving this car was quite a smooth experience. However, the low chassis of the coupe made driving on D400 quite nerve-wracking.
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