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+81 3-4578-4029
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+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 2266475314
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 2266475314
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Reviewed: Tue, Feb 3, 2015
About AVIS: 10.0 /10
The front desk staff didn't speak much English when I first arrived, which made communication a bit difficult. However, the car pickup experience was excellent. I rented a compact Golf but received a nearly new Volkswagen Tiguan with only 6000 kilometers on it. The car was in top condition, though being a four-wheel drive, it consumed more fuel. Returning the car was simple; I just handed over the keys and there was no deposit fee. They only charged me the rental fee upon return. Overall, aside from the front desk's limited English, everything was great. I would consider renting from AVIS again, even though it's a bit pricey.
About QEEQ: 10.0 /10

Relevant Reviews on AVIS Adolfo Suárez Madrid–Barajas Airport T1 and T4

Tim Richards

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Reviewed: Fri, Jun 14, 2024
About AVIS: 10.0 /10
Good
About QEEQ: 10.0 /10

Murray Isaac

View more >
Reviewed: Thu, Nov 18, 2021
About AVIS: 10.0 /10
No waiting in line
About QEEQ: 10.0 /10

Phoenix Brown

View more >
Reviewed: Thu, Jun 22, 2017
About AVIS: 10.0 /10
Always very good.

Florence Tennyson

View more >
Reviewed: Tue, Sep 13, 2016
About AVIS: 10.0 /10
The procedures were simple and straightforward, no unnecessary talk, just got the paperwork and drove off.
About QEEQ: 10.0 /10

M.Bitelmal

View more >
Compact | BMW 1 Series or similar
Reviewed: Fri, Dec 27, 2019
“Terrible”
About AVIS: 2.0 /10
They didn’t want to rent me the car I booked. They have said to me that my driving licence and my credit card are not from the same country. I have explain that this is part of my job and my other credit card is not valid that day. I also showed them my Spanish residency card but they weren’t satisfied with my documents. Although a month earlier managed to rent car from same company. The attitude of the lady how I dealt with that day was terrible. Definitely needs to be trained on how to deal with customer. I asked for her name to complain and she refused to give it to me. I explained that names should be shown on badges and not something to hide. She said this comes under personal protection program lol. Any way I left that company and managed to rent cat from different one with no complications. Worst car rental company I dealt with so far, So AVOID it.
About QEEQ: 10.0 /10

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