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+1-2897685366
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+44-2035140670
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+81 3-4578-4029
From Argentina
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From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
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From Mexico
+52-7449800692
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+64-99508740
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+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 6957377314
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 6957377314
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Reviewed: Sun, Jan 4, 2015
About Budget: 4.0 /10
1. We booked a 'mid-size' car, specifically a Toyota Corolla automatic or similar on the car rental site, but we were given a very compact Hyundai i20. In the rental site options, I couldn't even select an i20; the smallest option was a Hyundai i30, neither of which fit the definition of a mid-size car. 2. Our original rental was for three days, but when shortened to two days, the daily rate increased. The total for three days was AU$196.49, averaging less than AU$66 per day. However, at the counter, changing to a two-day rental was no problem, but the price was quoted as AU$78 per day. When asked why, they simply said the original quote didn't apply. 3. None of the insurance options selected on the rental site were recognized by Budget. We had to purchase all new insurance options at the counter. When asked why, the response was that the insurance provided on the website wasn't their responsibility; they only honor insurance packages offered at the counter.

Relevant Reviews on Budget Melbourne Au Dtn

Lionel Johnson

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Reviewed: Thu, Oct 16, 2014
About Budget: 10.0 /10
The service attitude is good.
About QEEQ: 8.0 /10

Frederic Gregory

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Reviewed: Sun, Jan 4, 2015
About Budget: 8.0 /10
The staff at the front desk were very nice, but they said we could pay in cash when picking up the car. However, they charged my card instead, which was a bit frustrating. Overall, I was very satisfied, and the car was in excellent condition.
About QEEQ: 8.0 /10

Elma Ferdinand

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Reviewed: Fri, Jan 9, 2015
About Budget: 10.0 /10
I booked a Holden Swagon and got an almost brand new Dodge. The staff was very quick and the service was quite good.
About QEEQ: 10.0 /10

Sandy Jenny

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Reviewed: Mon, Mar 9, 2015
About Budget: 10.0 /10
Picking up the car took about 10 minutes. They asked if I wanted to buy insurance, and I said I already had another insurance policy. They said that was fine. The car had about 24,000 kilometers on it and some scratches. The front bumper had significant scratches, probably from entering and exiting underground parking lots, but I didn't mind much. When returning the car, the signs for the return area at Adelaide Airport were too small, and I had to circle around twice to find it. Returning the car was very convenient; the staff just recorded the mileage and the fuel gauge and told me 'It is OK!' I mentioned the car seemed old because I drove it a lot. They replied it was a new car that had only been rented 16 times. Overall, the experience was very good. 8 days, over 1,000 kilometers, from Melbourne - Great Ocean Road - Adelaide.
About QEEQ: 10.0 /10

Lucien Belle

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Reviewed: Wed, Mar 11, 2015
About Budget: 10.0 /10
The rental process was very convenient. Just give them the order, driver's license, and translation, and it's handled quickly. When picking up the car, they directly tell you the location, and you can go there yourself—it's completely self-service. Returning the car is just handing over the keys, and no one checks the car. Very convenient.
About QEEQ: 10.0 /10

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