The service was terrible, and they charged arbitrary fees. There was no mention of these charges before renting or upon arrival at the store. They demanded additional fees for adding a driver and charged a roadside assistance fee even though we declined their insurance because we already had coverage. They just handed over an app for signing without explaining the contract details, leaving out crucial information knowing that our English wasn't perfect.

The service is excellent.

The service was pretty good. I originally booked a Prado and was looking forward to it, but when I got there, they said it wasn't available and gave me an Isuzu instead. I was a bit disappointed at first, but the car looked pretty cool, it was clean and tidy, and had driving assistance. It was easy to drive and accompanied me for 12 days. Thumbs up.

Very satisfied.

The service was excellent. With the order, the procedures were completed within about 10 minutes; the vehicle was very new with just over 18,000 kilometers; returning the car was also very convenient. As soon as I parked and unloaded my luggage, an employee came to inspect the vehicle and printed the receipt on the spot. Had I known returning the car was this easy, I wouldn't have arrived at the airport so early.