I had lost days on my trip, had to cover additional hotel costs. lost a meeting which i had to reschedule for September. lost days on my bookings that i paid for. How was i to drive in the rain with no windshield wipers. Was emailed a credit and no credit passed

On your booking the amount given i was charged a little more, this could have been due to exchange rate at the time. Was quoted around R26000 and billed R28000 when collected the vehicle was charged an additional R10000.

The car pickup process was very simple.

The car provided did not match the reservation. When questioned, they said the store never had a Camry. If we wanted to change the car, we were told it would cost extra. Additionally, they charged an eToll fee of $25 per day for 3 days.

We told budget that we needed the E-zpass, but they didnt not put any in the car. Slow and not helpfull staff at The counter

Good

Issues with pick up we waited a long time to get the car in line then was embarrassed because they wanted two credit cards which I did not travel with two and additional money which I was NOT expecting!!! Ultimately charged much more than quoted upfront despite following rules returning vehicle is new condition with a full tank of gas!

Booked easy but needed the detailed about bringing two credit cards.