Great service. We don't speak English, but they were very patient and friendly.

Since there were many customers at Hertz, the wait time was quite long. However, we got a new car, around 600 kilometers driven, a Ford.

Great experience. No extra upselling, and they provided a brand new car with only 12 kilometers on it.

There is a service point right at the airport, the procedure is simple and fast. Although the vehicle was upgraded, there was no choice available, you have to accept whatever car they give you.

The store counter was very easy to find, the procedures were simple and I got the car quickly. I was lucky to get a brand new car this time. However, there was a minor issue with the air conditioning breaking down halfway through, but it inexplicably fixed itself after half a day. I guess they don't use air conditioning much in Germany.