Excellent car rental company

Great service, fast and efficient

Very good and convenient. As soon as we got off the plane, there was a shuttle with Dollar printed on it. The driver didn't even ask and just helped us load our luggage. When we arrived at the rental location, the service staff almost charged us for additional insurance, but thanks to the printout from Zuzuche, we avoided that extra charge. However, they still charged me for a tank of gas (as I originally booked full-to-full). This turned out to be convenient since I could return the car with an empty tank, avoiding any hassle. Overall, the price difference wasn't significant. In summary, it was very cheap, very convenient, and very valuable.

Renting a car from Dollar was very convenient, and the car itself was great. We picked up the car at the Los Angeles airport location and returned it at the San Francisco airport location, both of which provided a very comfortable experience. There were no unexpected insurance sales pitches as mentioned on the website (everything was handled on QEEQ, so there were no additional sales pitches on-site, which was the best and most expected outcome). After completing the paperwork (you might have to wait in line if there are many people), you go to pick a car yourself, with around ten models to choose from. Once you pick a car you're happy with, someone at the exit will scan and register it, and you're good to go. Thanks, it was an excellent experience.

Very satisfied. The Los Angeles Airport location did not aggressively push add-ons. There were many customers, so I waited in line for over 20 minutes. They only required a domestic driver's license and didn’t even check the translation. I rented a FORD ESCAPE, but similar vehicles including JEEP had mileages around 50,000-60,000 miles, so I chose one with just over 40,000 miles. The car was in great condition, except for a low tire pressure alert mid-trip. I called DOLLAR once, and they said I could exchange the car, but only at a store location. The low tire pressure might be due to the system being too sensitive, so I continued driving it as is. Note that at Washington Airport, DOLLAR requires notarized documents to rent a car.