The process was very simple, but the rental staff will routinely ask if you want to add insurance or pre-purchase a tank of gas, etc. I understand it's their job, just say NO and they won't pressure you. There was almost no waiting, and the whole process, including getting the car, took about 15 minutes, which was very smooth.

The queue moved quickly and there were no additional sales pitches. Although the selection of models wasn't large, the condition and features of the cars were good.

Excellent, highly recommend.

Overall satisfied with ALAMO's service, but the vehicle selection is limited.

Store service was great, but on Oahu, the shuttle bus took a long, long time. Maybe there was an unusual incident on the road. Everything else was very good.