Overall it was okay, but they charged extra fees and didn't refund them.

This satisfaction is for the car rental company, definitely not for QEEQ; a frustrating car rental experience. Picked up the car in Toronto on November 1st, had pre-booked for a one-way rental, but was told at the counter that the one-way fee of nearly 3000 CAD wasn't included, even though we clearly paid QEEQ, which included the one-way fee. We called the clueless customer service in China and they confirmed with the car rental company, but the car rental company was sure the one-way fee wasn't included and even showed us the order. QEEQ customer service said it might be an internal issue, which delayed our trip that day. QEEQ's mistake is extremely low-level for being in a foreign country! Please share widely for resolution!

Excellent service without excessive upselling of additional services. The pickup and return process was efficient and convenient, and the car was in good condition.

No issues at all, choice of vehicles available on the day, whole process was faultless.

The booking translated to luxury class at National, so I was extremely happy with my experience

I was very happy as car rental prices are insane, I was happy to find a less extortionate price. I’m using for all my searches now!