Very good, no restrictions on drivers. This company has many cars, so there's always availability.

Picked up the car from Vancouver Airport. There are signs right outside the arrival gate, and many travelers heading to the rental car area; just follow them. There are ALAMO signs along the way too. Once in the parking lot, several rental companies share an office space. Find the appropriate counter, wait about 5 minutes, and the staff will indicate when it's your turn. Hand over the rental voucher from QEEQ, along with your credit card, passport, domestic driver's license, and translation (QEEQ offers this free service). After registration, they confirm your car type, pickup and drop-off locations, rental duration, and total cost. They might suggest adding local offerings like insurance, but since we already had full coverage from QEEQ, we declined and showed them the related notes in English. The staff didn't push further. After printing a new rental voucher and signing it, they directed us to the car. As we planned to cross the border to the USA, we proactively asked if this was allowed, and the answer was affirmative. We left the office, followed the ALAMO signs, and located the car. The entire process took less than 15 minutes - simple, efficient, and friendly service from ALAMO staff. The rental cost was 204 CAD with a 200 CAD deposit, credit card only (VISA or MasterCard).

Pretty good

The car pickup location is convenient, and the staff were very patient. It only took me 10 minutes to pick up the car. When returning the car, I was in a hurry and slightly overfilled the gas tank. After I explained, they were very understanding and told me it was okay and I didn't need to pay extra. I was very touched, and the return process only took 6 minutes. The car was a local brand, had 40,000 kilometers on it, and was in good condition. Filling the tank cost about 65 CAD. The trunk was very spacious; we fit one size 28, two size 24, and one children's suitcase perfectly. I will consider this company for future self-driving trips.

Good service

Quick response