Satisfied

Address changed, only one staff member, efficiency is acceptable

spent in a line almost 2 hours to get my car in a long line with very few Avis staff pressen to help a faster handling.

They are super slow in Tampa! Rented 2 times from them within 3 weeks and it was the same thing both times. Lots of staff but no one dosing anything, chewing gum with open mouth and no action. Very very inefficient! People weee getting angry in line! If you don’t like waiting in a never ending queue, rent somewhere else!

The Avis staff at Phoenix pickup fraudulently tried to charge me for breakdown cover in the full knowledge that it was covered by package. I only managed to get it refunded by having an argument with the manager at the return location.