In the city of Los Angeles.

Very satisfied. The staff were very friendly, helpful, and patient.

Since I chose the car, it was already waiting for me when I arrived. The wait for the staff at the airport was about 10 minutes. Very convenient.

When we arrived outside the terminal, we contacted them, but it took quite a while for someone to pick us up, citing traffic. However, I was somewhat satisfied that right after we reserved the car, an agent from the rental company, which seems to be Chinese-owned, contacted us via WeChat.

The most important thing is the language. The staff are all compatriots, making communication very easy. This is very important and worth promoting to all compatriots coming to the US to rent cars here.

Dislike: The colour was diff then in picture