Hertz AVALON APT Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

Sabina Sinclair

Australia

Reviewed: Tue, Mar 5, 2019

About Hertz: 10.0 /10

Despite my flight arriving after 10 PM, which was after store hours, there was still staff waiting for me to pick up the car! Thank you so much!

1 days rental

Relevant Reviews on Hertz AVALON APT

Hugo Bridges

Australia

1 days rental

Reviewed: Sun, Mar 5, 2017

“Very Convenient”

About Hertz: 8.0 /10

Clean

About QEEQ: 10.0 /10

Cheryl

Australia

1 days rental

Reviewed: Mon, Feb 5, 2018

“Avalon, Great Ocean Road, Campbell, Melbourne”

About Hertz: 10.0 /10

Pickup was very fast

About QEEQ: 10.0 /10

Jeffrey Carnegie

Australia

1 days rental

Reviewed: Tue, Feb 27, 2018

“Great Ocean Road”

About Hertz: 4.0 /10

On February 22nd, I accidentally left my camera in the car when leaving Melbourne Airport. I contacted the rental company through Zuzuche and they reported that they were unable to reach the rental company. Despite multiple suggestions to try other contact methods, Zuzuche's customer service was rigid and handled the situation poorly, causing us to miss the best time to recover the camera. After five days, on February 27th, they informed us that the rental company staff were on vacation, hence the delayed response, and they claimed they found nothing. I am very dissatisfied with this; Zuzuche is unreliable in critical situations.

Ed Geordie

Australia

1 days rental

Reviewed: Mon, Nov 27, 2017

“Avalon Airport - Apollo Bay - Port Campbell - Melbourne Airport”

About Hertz: 10.0 /10

Booked a Nissan Qashqai online, but got a free upgrade to a Kia Sorento at the pick-up location. Although we are only two people, so we didn't need the extra space. The car was very clean and in great condition.

About QEEQ: 10.0 /10