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From other countries or regions
+1-8007618913
Live chat Email us Service Code: 4779769314
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 4779769314
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North and South Island of New Zealand

Reviewed: Wed, Mar 6, 2019
About AVIS: 4.0 /10
The rental process was too slow. It took about an hour and a half to queue up and almost over two hours to get the car at Christchurch Airport.

Relevant Reviews on AVIS Christchurch Airport

Lennon Jimmy

View more >
Reviewed: Wed, Oct 11, 2023
About AVIS: 6.0 /10
It's okay.

Andre Isabel

View more >
Reviewed: Wed, Aug 15, 2018
“Christchurch - Queenstown”
About AVIS: 10.0 /10
Had to wait for only one person
About QEEQ: 10.0 /10

Elsie Agnes

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Reviewed: Wed, Jan 18, 2017
“Christchurch, Hokitika, Fox Glacier, Queenstown, Lake Tekapo, Christchurch”
About AVIS: 4.0 /10
I had already purchased a super insurance when I booked through Zuzuche, and it was clearly stated on the order that I did not need any additional insurance. However, a female staff member at Christchurch Airport added extra insurance despite me showing her the order and explaining it was my booking. Even after I repeatedly asked to add a second driver, which she agreed to, it was not added. When I discovered the second driver was not added and returned a second time, another staff member helped me add it. I had to go back and forth several times to cancel the extra insurance, and it was raining heavily that day in Christchurch. The whole process was dragged out until after 10 PM. Fortunately, a Chinese staff member named Liang was on the night shift and helped me resolve the insurance issue. I am very grateful for his assistance. However, the unpleasant experience at Christchurch Airport leaves me feeling quite frustrated. I might not consider renting from this company next time.
About QEEQ: 10.0 /10

Muriel Aldington

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Reviewed: Sun, Mar 12, 2017
About AVIS: 6.0 /10
You can see it as soon as you come out, and occasionally there's a Mandarin-speaking staff member or even a dedicated translator. The customer service was a bit slow during pickup, and they only tried to sell me roadside assistance, which I didn't buy. Drop-off was frustrating; they showed me an invoice, and I noticed the price was $200 higher. I asked why, and after a long explanation, they said it was because the gas tank wasn't full. I had filled it up before returning, and only after showing the fuel receipt was the charge waived.
About QEEQ: 8.0 /10

Dean Humphr(e)y

View more >
Reviewed: Wed, Feb 22, 2017
“From Christchurch to Queenstown”
About AVIS: 10.0 /10
Felt very professional
About QEEQ: 10.0 /10

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