AVIS, Christchurch Airport Car Rental

AVIS - Christchurch Airport Information, Car Rental Instructions & Policies

Address

Terminal Building, Christchurch, 8053, NEW ZEALAND

Telephone

+6433589661 / +6433589618

Pick-up Instructions

The AVIS - Christchurch Airport car rental location is in terminal

You can walk to the counter of AVIS - Christchurch Airport car rental.

Counter located on ground floor, opposite international arrivals. Near door 7. CARS: Located 2 mins from terminal. Exit through the main doors, turn right and cross the crossing to the car park.

Drop-off Instructions

RETURNS: Take Durey Rd past the back of the Novotel hotel, following the rental car park signs. Google map link: https://maps.app.goo.gl/z4z2W4m864oWg4JM8 AFTER-HOURS RETURNS: Available 24/7. Key drop box on Avis Preferred both in car park.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	00:00 -01:30 06:00 -23:59	00:00 -01:30 06:00 -23:59	00:00 -01:30 06:00 -23:59	06:00 -23:59 00:00 -01:30	00:00 -01:30 06:00 -23:59	00:00 -01:30 06:00 -23:59	00:00 -01:30 06:00 -23:59

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

A print-out voucher is more accepted in this store.

Age requirements

21 - 80 years old

Young Driver Fee applies at 21 - 25 years old with charge of NZD 25 - 28.75 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1-2 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation.You must present your original driving licence with the original IDP at the counter.

Original Korea Driving Lisense (English version)

The back of the driver's license must have English translation.

Original Japanese Driving Licence + NZTA Translation

The New Zealand Transport Agency (NZTA), a professional organization, certifies driver's license translations specifically intended for self-driving rental vehicles within the New Zealand. Free online NZTA for Japanese driver's license holders: https://www.qeeq.com/nzta-topic

For local renters, you need to bring:

Full driver's license issued in New Zealand

Additional Extras

To be updated

Cross Border

To be updated

Cross Islands

Conditional:

Towards any New Zealand islands, taking rental cars crossing islands is allowed with certain conditions.

The car should be taken on the ferry. Please book the vehicle onto the ferry (best to book this in advance).

Ferry Transportation: Allowed

AVIS allows you to bring the rental vehicle on the ferry. However ferry companies may charge you to bring a vehicle across Cook Strait.

Excess

To be updated

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.2 mi from Christchurch Airport

Hotels

0.3 mi from Sudima Christchurch Airport

1.9 mi from North South Holiday Park

5.4 mi from Fino Hotel and Suites

FIND ME A CHEAP RENTAL

Leaflet

Map view of AVIS Store Location

coordinates: -43.487956 172.540197

Location Images

The Rental Desk

AVIS-Christchurch Airport-11102-telegraph

The Sign

Guest Reviews

Total points： 8.2 / 10 Very good

Vehicle condition: 0.0
Vehicle cleanliness: 0.0
Spaciousness: 0.0
Counter staff: 0.0
Pick-up location: 0.0
Drop-off location: 0.0
Pick-up time: 10-30 mins
Drop-off time: 10-30 mins

Faithe Peggy
Christchurch
10 /10 Excellent
Reviewed: Sunday, March 23, 2025
Big company, great reputation!
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Suzanne Clarissa
Christchurch
6 /10 Average
Reviewed: Sunday, March 23, 2025
The process of picking up the car at Christchurch Airport was quick and efficient. The car was new and performed well without any issues during the 15 days of driving. Pleasant experience! When returning the car in Picton, I didn't know about the drop key box method and couldn't pay the rental fee in cash as intended, had to use a credit card instead. Hence, couldn't use up the New Zealand dollars I had exchanged. Picton, being a key hub between the North and South Islands, should have continuous on-site staff like in Auckland, Wellington, and Christchurch.
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Pandora Harte
Christchurch
8 /10 Very good
Reviewed: Sunday, March 23, 2025
The vehicles are relatively new, and the staff's attitude is nice.
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Cyril Marcus
Christchurch
10 /10 Excellent
Reviewed: Sunday, March 23, 2025
Avis employees were very nice and helped explain all our questions! A very pleasant car rental experience!
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Newman Herbert
Christchurch
4 /10 Average
Reviewed: Sunday, March 23, 2025
The rental process was too slow. It took about an hour and a half to queue up and almost over two hours to get the car at Christchurch Airport.
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Hardy Malachi
Christchurch
2 /10 Poor
Reviewed: Sunday, March 23, 2025
I booked a Hyundai IMAX, but they only had a Toyota Highlander with no room for negotiation.
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Kama Boswell
Christchurch
10 /10 Excellent
Reviewed: Sunday, March 23, 2025
The car pickup process was very convenient, and the car itself was excellent.
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Zenobia Oscar
Christchurch
10 /10 Excellent
Reviewed: Sunday, March 23, 2025
The front desk guy explained everything in detail and was very patient. The car condition was excellent.
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Audrey Turner
Christchurch
2 /10 Poor
Reviewed: Sunday, March 23, 2025
I paid for insurance and spent an entire precious travel day fixing the car. Returned the car in perfect condition, taking responsibility to ensure it could be rented out immediately without delays. Labor and materials are extremely expensive in New Zealand, with repair costs reaching 2500 RMB. Avis cars are also very expensive compared to others. In the end, there wasn't even an explanation or thank you. So, why did I pay for your insurance? Such companies will face consequences! At the very least, I paid for insurance! Even if you don't refund anything, at least return my insurance money! I hope Zuzuche (the rental platform) penalizes Avis for being an untrustworthy company!
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Dean Humphr(e)y
Christchurch
10 /10 Excellent
Reviewed: Sunday, March 23, 2025
Felt very professional
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Virginia Alerander
Christchurch
10 /10 Excellent
Reviewed: Sunday, March 23, 2025
Excellent service, patiently explained all the precautions to us.
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Guy Haywood
Christchurch
8 /10 Very good
Reviewed: Sunday, March 23, 2025
The day I went, their computer was down. I booked a zero-deductible insurance through QEEQ, but they didn't register it! Overall, this issue took quite a while to resolve. QEEQ's service was excellent!
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Muriel Aldington
Christchurch
6 /10 Average
Reviewed: Sunday, March 23, 2025
You can see it as soon as you come out, and occasionally there's a Mandarin-speaking staff member or even a dedicated translator. The customer service was a bit slow during pickup, and they only tried to sell me roadside assistance, which I didn't buy. Drop-off was frustrating; they showed me an invoice, and I noticed the price was $200 higher. I asked why, and after a long explanation, they said it was because the gas tank wasn't full. I had filled it up before returning, and only after showing the fuel receipt was the charge waived.
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Bblythe Brooke
Christchurch
10 /10 Excellent
Reviewed: Sunday, March 23, 2025
More affordable than Hertz
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Horace Kennedy
Christchurch
8 /10 Very good
Reviewed: Sunday, March 23, 2025
Good vehicle condition, quick and simple pick-up and drop-off procedures.
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John Bellamy
Christchurch
10 /10 Excellent
Reviewed: Sunday, March 23, 2025
AVIS's service is user-friendly, convenient, and efficient, perfectly matching our expectations. Highly recommended and will be our top choice for future trips.
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Elsie Agnes
Christchurch
4 /10 Average
Reviewed: Sunday, March 23, 2025
I had already purchased a super insurance when I booked through Zuzuche, and it was clearly stated on the order that I did not need any additional insurance. However, a female staff member at Christchurch Airport added extra insurance despite me showing her the order and explaining it was my booking. Even after I repeatedly asked to add a second driver, which she agreed to, it was not added. When I discovered the second driver was not added and returned a second time, another staff member helped me add it. I had to go back and forth several times to cancel the extra insurance, and it was raining heavily that day in Christchurch. The whole process was dragged out until after 10 PM. Fortunately, a Chinese staff member named Liang was on the night shift and helped me resolve the insurance issue. I am very grateful for his assistance. However, the unpleasant experience at Christchurch Airport leaves me feeling quite frustrated. I might not consider renting from this company next time.
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Victor Forster
Christchurch
10 /10 Excellent
Reviewed: Sunday, March 23, 2025
The counter staff patiently answered questions and provided a complete driving guide manual, which was very helpful!
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Omar Hazlitt
Christchurch
10 /10 Excellent
Reviewed: Sunday, March 23, 2025
Very convenient
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Jo Bessie
Christchurch
10 /10 Excellent
Reviewed: Sunday, March 23, 2025
Very good
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Afra Nichol(s)
Christchurch
6 /10 Average
Reviewed: Sunday, March 23, 2025
I reserved a Highlander, but ended up with an Australian Holden. The car's space was small and couldn't fit luggage for five people. I hope they can confirm the car model in the future.
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Merry Lawson
Christchurch
2 /10 Poor
Reviewed: Sunday, March 23, 2025
When picking up the car, we were asked a question by a guy who realized we were Chinese. He kept a stern face throughout and didn't want to communicate with us! Although they clearly stated an extra driver would cost 25, they actually deducted the entire 100 pre-authorization! When we asked Zuzuche to check, they replied it was because we picked up the car a day earlier, just one day! The plane arrived early, so we picked up the car at 7:00 instead of the planned 7:30. If extra charges were necessary, they should have informed us in advance.
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Andre Isabel
Christchurch
10 /10 Excellent
Reviewed: Sunday, March 23, 2025
Had to wait for only one person
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Milo Ruth
Christchurch
2 /10 Poor
Reviewed: Sunday, March 23, 2025
The car provided was a local model, not the Highlander we booked. The rental office insisted it was the same model, but the interior space was noticeably smaller, similar to a RAV4. Fuel consumption was about 30% higher than the Highlander.
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Lennon Jimmy
Christchurch
6 /10 Average
Reviewed: Sunday, March 23, 2025
It's okay.
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Candice Newman
Christchurch
2 /10 Poor
Reviewed: Sunday, March 23, 2025
The car consumed a lot of fuel. Initially, I planned to return it in Wellington via the ferry, but due to strong winds, the ferry was canceled. I had to return it in the same city, which cost an additional 2500, which is more expensive than the rental itself, utterly outrageous.
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James Whitman
Christchurch
10 /10 Excellent
Reviewed: Sunday, March 23, 2025
The car rental location is easy to find, and the procedures are simple and efficient.
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Ingram Matthew
Christchurch
10 /10 Excellent
Reviewed: Sunday, March 23, 2025
Quite good
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Boris Robert
Christchurch
2 /10 Poor
Reviewed: Sunday, March 23, 2025
The car was mysteriously hit, we reported it to the police and the insurance, but we were still charged. When we contacted the rental company, they brushed us off to after-sales, and the issue hasn't been resolved yet.
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Laurel Ellis
Christchurch
10 /10 Excellent
Reviewed: Sunday, March 23, 2025
Good
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Phoenix Barnard
Christchurch
10 /10 Excellent
Reviewed: Sunday, March 23, 2025
Very satisfied
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Miles Judson
Christchurch
4 /10 Average
Reviewed: Sunday, March 23, 2025
The wait time for renting was very long due to insufficient staff. After returning the car, I was charged over 100 dollars and have not received a resolution from the rental company yet.
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Jack Yeates
Christchurch
10 /10 Excellent
Reviewed: Sunday, March 23, 2025
The staff were very friendly and carefully explained important details.
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Megan Marjory
Christchurch
10 /10 Excellent
Reviewed: Sunday, March 23, 2025
Very good
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Kerwin Alice
Christchurch
10 /10 Excellent
Reviewed: Sunday, March 23, 2025
Simple procedures and reasonable prices.
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Sabina Michael
Christchurch
10 /10 Excellent
Reviewed: Sunday, March 23, 2025
Very good
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Cora Hume
Christchurch
10 /10 Excellent
Reviewed: Sunday, March 23, 2025
The staff was very enthusiastic and helpful; they upgraded our car directly. We got an almost brand-new car.
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Taylor Cook(e)
Christchurch
10 /10 Excellent
Reviewed: Sunday, March 23, 2025
The process is straightforward and clear. I added roadside assistance on-site, but there is an extra credit card fee in the total cost.
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Lilith Maria
Christchurch
10 /10 Excellent
Reviewed: Sunday, March 23, 2025
Very satisfied
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Vic Tobias
Christchurch
10 /10 Excellent
Reviewed: Sunday, March 23, 2025
Very satisfied. Compared to the service efficiency on the North Island, the South Island is much better. The North Island is quite unreliable.
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Lucy Sweet
Christchurch
10 /10 Excellent
Reviewed: Sunday, March 23, 2025
Service was satisfactory
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Glenn Morse
Christchurch
10 /10 Excellent
Reviewed: Sunday, March 23, 2025
The car had only 5000km, it was very new. Pickup and dropoff were both at the airport, which was very convenient. The staff also recommended nearby supermarkets that open after 6pm. The service was excellent.
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Tiffany Emma
Christchurch
10 /10 Excellent
Reviewed: Sunday, March 23, 2025
Very satisfied, provided detailed explanations patiently
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Colbert Peacock
Christchurch
10 /10 Excellent
Reviewed: Sunday, March 23, 2025
There was a minor issue with the car, but it was resolved quickly.
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Mignon Archibald
Christchurch
10 /10 Excellent
Reviewed: Sunday, March 23, 2025
Satisfied
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Michell Pullman
Christchurch
10 /10 Excellent
Reviewed: Sunday, March 23, 2025
Very satisfied!
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Virgil Ted
Christchurch
10 /10 Excellent
Reviewed: Sunday, March 23, 2025
Good
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Leo Tours
Christchurch
10 /10 Excellent
Reviewed: Sunday, March 23, 2025
Extremely satisfied. The service was quick and efficient.
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Emma Craigie
Christchurch
10 /10 Excellent
Reviewed: Sunday, March 23, 2025
Everything was great overall, the pick-up and drop-off were very quick.
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Oscar Evelina
Christchurch
10 /10 Excellent
Reviewed: Sunday, March 23, 2025
Very satisfied.
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Janet Bob
Christchurch
10 /10 Excellent
Reviewed: Sunday, March 23, 2025
Everything went smoothly, got the car within 10 minutes.
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Godfery Wheatley
Christchurch
10 /10 Excellent
Reviewed: Sunday, March 23, 2025
Good
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Hannah Laurie
Christchurch
8 /10 Very good
Reviewed: Sunday, March 23, 2025
You can't rent a car directly at the airport; you must book online.
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Malcolm Rutherford
Christchurch
10 /10 Excellent
Reviewed: Sunday, March 23, 2025
Picking up and returning the car was very convenient, and the vehicle was in excellent condition and very new.
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Violet Trollpoe
Christchurch
6 /10 Average
Reviewed: Sunday, March 23, 2025
The waiting time was a bit long
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