The process is straightforward and clear. I added roadside assistance on-site, but there is an extra credit card fee in the total cost.

The staff was very enthusiastic and helpful; they upgraded our car directly. We got an almost brand-new car.

Very satisfied

The car rental location is easy to find, and the procedures are simple and efficient.

The process of picking up the car at Christchurch Airport was quick and efficient. The car was new and performed well without any issues during the 15 days of driving. Pleasant experience! When returning the car in Picton, I didn't know about the drop key box method and couldn't pay the rental fee in cash as intended, had to use a credit card instead. Hence, couldn't use up the New Zealand dollars I had exchanged. Picton, being a key hub between the North and South Islands, should have continuous on-site staff like in Auckland, Wellington, and Christchurch.