From 2014 to 2016, I went on self-driving trips to the US three years in a row, experiencing three rental companies: Dollar, Alamo, and Hertz. In 2015 and 2016, I booked through zhuche.com, and I was quite satisfied with their service. This time, I rented from Hertz, which is known as a big company, but my experience was just average. First, the service attitude: It's a plus that they didn't try to upsell insurance, but the front desk service was just passable. They didn't demonstrate how to use the E-pass, and there was an additional $20+ equipment fee for the E-pass that wasn't mentioned beforehand. The rental contract has too much content and the font is too small to read in a short time. So, an average rating. Second, the vehicle provided: I originally booked a RAV4, but it wasn't available, so they gave me a Jeep Compass. The car's space was small, everything except the gear was manually adjusted, high fuel consumption, and low power. There was a strong and unpleasant perfume smell in the car. A poor rating. In terms of vehicle quality, Alamo is the best. I strongly recommend future renters to choose Alamo if the prices are similar.
一言でまとめる:
Some roads in the Eastern US require tolls. If you don't take many toll roads, it's better not to use the car's E-pass. Just pay cash at the toll booths. The E-pass costs about $22, which is not worth it. My total toll cost this time was $11. There's a $200 deposit when renting the car. After returning home, make sure to check your account frequently. If the refund hasn't been processed within 15-30 days, contact QEEQ.
出発 : 2025年1月5日 (日) アメリカ · Washington D.C. · ワシントンダレス国際空港(IAD)
返却 : 2025年1月5日 (日) アメリカ · Washington D.C. · ワシントンダレス国際空港(IAD)
Hertz
From 2014 to 2016, I went on self-driving trips to the US three years in a row, experiencing three rental companies: Dollar, Alamo, and Hertz. In 2015 and 2016, I booked through zhuche.com, and I was quite satisfied with their service. This time, I rented from Hertz, which is known as a big company, but my experience was just average. First, the service attitude: It's a plus that they didn't try to upsell insurance, but the front desk service was just passable. They didn't demonstrate how to use the E-pass, and there was an additional $20+ equipment fee for the E-pass that wasn't mentioned beforehand. The rental contract has too much content and the font is too small to read in a short time. So, an average rating. Second, the vehicle provided: I originally booked a RAV4, but it wasn't available, so they gave me a Jeep Compass. The car's space was small, everything except the gear was manually adjusted, high fuel consumption, and low power. There was a strong and unpleasant perfume smell in the car. A poor rating. In terms of vehicle quality, Alamo is the best. I strongly recommend future renters to choose Alamo if the prices are similar.
Some roads in the Eastern US require tolls. If you don't take many toll roads, it's better not to use the car's E-pass. Just pay cash at the toll booths. The E-pass costs about $22, which is not worth it. My total toll cost this time was $11. There's a $200 deposit when renting the car. After returning home, make sure to check your account frequently. If the refund hasn't been processed within 15-30 days, contact QEEQ.
Hertz WASHINGTON-DULLES INTLの口コミ
Hertz
サービスはいいのですが、売り込みはありますが、すべてのサービスを前払いしていることを伝えて売り込みを続けません。全体的には調子はいいのですが、選べる車の種類はそれほど多くありません。レンタカーの返却手続きは比較的簡単です。好評です。
全体にとってもいいの、结局は大会社。売り込みはそれほど多くはありません。車両数は多いですが車種の選択は限られています。車を持って、返す手続きは簡単です。好評です。
Hertz
講義が詳しくかつ
根気よく、コールの態度がよくて、ワシントンで回复早い
Hertz
注文書の執行は硬直的で、期限付きリース延長も金を加えなければならない。尽くして
に満足し、素敌にできるのは顧客の問題を解決できるようサポートする。
Hertz
老妹態度はいいが、正直ではない、本来、所定の车种に指定し、車に降格し、なんと帰って発見しない車種に指定し、高1の1台に四門車、当初2門の台に、みんな一定の目を見開いて
qeeq便利か
Hertz
Hertz社の従業員のサービス態度は依然として非常に良くて、前払い注文に対していかなる追加の保険制品を売り込むことがありません;私はプリペイド油を選んだ。車の状況はあまり良くなくて、外観はすべてぶつけられた跡があって、内装はすべてきれいですが車の座席は壊れて、放置することができなくて荷物を置いて、車を交換しようとして、しかしどうしても先に修理して見なければならなくて結局1台を交換して、しかし時間が遅れて、やむをえず徹夜します。また、ニッサンには小型の車が入っていて、乗り心地がいいので、小型の車は借りないようにしてください。車はとても順調で、ただエンジンを切るだけで問題なく鍵を渡すことができて、2分でいいです。全体的にHertzサービスがいいと感じたので、車選びは再考すべきだ。
qeeqコールして根気が、肯定的。でも外に出たらレンタカー会社と自分で話をする必要があるかもしれない。また、私がレンタカーで注文した備考の内容はレンタカーを借りる時に実行されなかった。おそらくQeeq社とHertz社の間の注文内容が一致しなかったり、意思疎通ができなかったりした可能性がある。また、当時レンタカーを借りていた客が私の車よりはるかに多くの車を持っていたのを見たのも、どういうわけかはわからない。気持ち悪い!Qeeq社とHertz社は、不公平な対応がないようにコミュニケーションを取ってほしい。