There was no one at the front desk, and calling only led to voicemail. We waited for an hour and still no one showed up. Finally, the staff were located with the help of the customer service from the rental company.

The efficiency is too low, it took more than half an hour to pick up a car.

There was only one person, no inquiry about insurance, but it was quite good.

The pickup process was extremely fast, probably within two or three minutes. There were no unnecessary questions; after checking the documents and registering some basic information, they handed over the keys. Returning the car was even faster; as soon as I handed over the keys at the counter, I was free to go.

Car is relatively new and in good condition. Tyres were in good condition too, which is important due to the long drive.

pricing was a little confusing. but the price check works. should have helped saved a little; assuming I get pass the line items for the charges.