No reserved or alternative models were available at the counter. Had to wait for more than an hour for the car to be washed and delivered. The staff at the rental counter forgot to return my driver's license copy and didn't apologize. The service was poor and did not match the HERTS brand image.
“First experience with Easyrentcars and Hertz in Melbourne”
About Hertz:9.3/10
we have upgrade to Passat wagon, nice and comfortable drive experience
About QEEQ:10.0/10
easy booking
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