From Frankfurt along the Romantic Road to Neuschwanstein Castle, into Switzerland, through Austria t

I reserved an EQA but it was unavailable. They offered two options: a free switch to Polestar 2 or an upgrade to EQB for an additional fee. I wanted to compare the cars first, but eventually had to pay extra. They provided a Shell charging card that couldn't be activated, so I had to go to the train station location to get a new one.

Average, they promoted insurance and the car provided was different from the one booked each time.

Quick order processing, simple procedures

There has been no follow-up after requesting the charge details and reasons, even after providing photo evidence. This is quite disappointing.

Frankfurt Airport has clear signage, making it easy to find the car rental shops, as all rental companies are together. Picking up the car is very convenient. Following QEEQ's instructions, I showed the staff the translation, driver's license, and order, and the process was done very quickly. I booked a BMW 5 series but got a Mercedes E-class wagon. The car was in excellent condition, with only 20,000 kilometers—pretty much a new car.