The car pickup process was smooth. The staff recommended roadside assistance insurance, which would cover towing costs in case of an accident. I didn't think it was necessary, so I declined. Everything else was fine.
I have been charged 435 US dollars outside of my already paid amount for this reservation.
174 were cut as security and 239 have been cut after we dropped it off. This is highly unprofessional and has not even been authorized.
ALSO NO RECEIPT OF THESE DEDUCTIONS HAS BEEN RECEIVED.
Please have this reversed.
About QEEQ:7.0/10
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