San Francisco—Yosemite National Park—Monterey—Pismo—Los Angeles—Las Vegas—Tusayan—Kayenta—Moab—Grand

The car is very new and the service attitude is excellent. Both picking up and returning the car are very convenient.

Returning the car was very convenient. On the insurance company's recommendation, I purchased roadside assistance and ended up using it.

The billing from the car rental company was completely different from what was advertised on the website. They inexplicably charged us more than three times the original price. My friend rented the same car model from Avis, which was more than half the price compared to Hertz. Also, the Hertz San Francisco Airport branch didn't have the Mustang model at all. I really don't know how your company is coordinating with them. The experience was terrible.

After all, it is a big company, very professional, and the efficiency of car rental and return is very high. In the US, renting and returning cars is convenient and fast. The staff suggested insurance but respected the customers' choice.

Very classy service, no additional questions nor any other hassle. Took 5 minutes max to get the car and return was even faster.

Very good value for money and right options package was created/provided.