My booking confirmation said that all state tourism assessment was included in my car price. However when I got the bill there was a CA Tourism Assessment of 3.5% charged additionally.
About QEEQ:10.0/10
My booking confirmation from QEEQ said that the price included all State Tourism Assessments. However Hertz charged me 3.5% as CA tourism Assessment additionally
Overall very satisfied, no pushy insurance sales. However, there was an issue during pickup. We booked a Pathfinder but were given a pickup truck, which didn't meet our needs. After communicating, we got a brand-new Kia minivan with only 629 miles on it. We drove over 3000 miles in 13 days.
Both pick-up and drop-off were very fast, and there was no issue with using a magnetic stripe card for the deposit instead of a chip card. We even extended our rental by a day without any formalities, and the fee was deducted directly from the deposit when we returned the car.
The rental company is easy to find. After completing the paperwork, they give you the key and parking spot number. You just pick up the car yourself from the parking lot, very convenient.
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Todd Pansy
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