Professional service

Average

Very good

Queued for an hour and a half, took another hour to get the car. It's hard to believe that such a big company has only three people handling business.

The branch was quite busy, with about a 40-minute wait in line. However, self-service pickup is available. Since it was my first rental, I chose to wait for counter service. The staff were very polite and recommended insurance for $18 per day, which I accepted. Overall, it was a good experience!