Roads are narrow in European cities. Many dining areas are like alleys, which require good driving s

Normal

Despite informing the rental company that we had already purchased full insurance through Zuzuche, the counter staff insisted on recommending their own full insurance.

Very, very dissatisfied.

Initially, it was agreed to return the car with a full tank. However, upon arrival, they required an empty tank and charged 67 euros for fuel. The staff was inefficient and kept chatting, taking an hour to complete a single process.

AVIS and Budget share the same counter. There were quite a few people picking up cars at Rome airport, and I waited for almost an hour. The car was in good condition, and returning it was even easier. Since the fuel was used up, the return desk just took the keys and signed off, and we were good to go. Very convenient.