Melbourne - Great Ocean Road

Very satisfied. Booked through QEEQ, picked up the car at the store. The staff spoke English and were very friendly. They explained everything clearly when I didn't understand. After submitting the order and documents, they asked if we wanted daily insurance for 50 AUD, but we declined as per the booking. They were okay with it. The car inspection was done, and we received a similar car, a Kia Sportage.

I paid extra to get an instant confirmation, however, when I went to the car rental location they didn’t have my booking, which cost me more time to pick up a baby booster from another location.

Like: Easy to get a car and kind staff
Dislike: Not explained about car function

Like: Everything went very smoothly. No hassle when I dropped the car off.

Like: Car rented was in good condition , drove for more than 700km with no problem. Staff was friendly and efficient:)