The pick up agent tried to fool me that all gas stations would be empty by the time I return the car to convince me to purchase the gas from them.

Like: Friendly staff, efficiency, no upsell
Dislike: I would have liked to have been shown the vehicles operating features as I have never driven a vehicle of this type before.

Like: Got to airport and went to counter.had to wait for people who hadn't pre booked to be served.got served quickly and efficiently with no problems , then off to collect the car.car was not the model I was expecting but was nearly new and better than the model I'd ordered.have travelled a lot to different places in Florida and quite happily say this was a great deal /price for the car I ordered and I would certainly use this company again in future holidays..i was very impressed with the company and service.
Dislike: Having to wait over half an hour when I had pre booked my car 2 months earlier.(had just got off an 8 hour flight with 3 kids in tow!!

Like: The car was brand new with only 7 miles on the clock and was exactly what we had ordered. The staff were friendly and helpful and the whole process was very efficiently organised.
Dislike: Nothing to dislike!

Like: The car received was better than I had ordered, was no hassle to sort and find and simple to drop off. We had no issues with the car and it more than met our expectations at an excellent price